Everything your assistant needs to answer well
Replyo grounds every answer in your own data and knows when to step aside for a human.
Grounded answers (RAG)
Retrieves from your catalog and knowledge base before every reply — no hallucinated stock.
No-guess guardrails
When confidence is low or a claim can't be sourced, it escalates instead of inventing.
Human handoff
Escalates to your team with full context; the customer is never left hanging.
Lead capture
Turns product questions into structured leads, with the matched catalog item attached.
Supplier requests
Drafts request-for-quote messages to suppliers for items you source rather than stock.
Multilingual
Replies in the customer's language; built for cross-border parts trade.